Shipping policy
Shipping Policy
Last updated: September 5, 2026
At MultiDeals Collection, we work with third-party suppliers and fulfillment partners to ship products directly to our customers. This allows us to offer a wide selection of products while keeping our prices competitive.
Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
During holidays, promotional periods, or periods of unusually high order volume, processing may take additional time.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Times
Our estimated delivery time for orders shipped within the United States is:
Estimated delivery: 5–15 business days
Please note that these are estimated delivery times, not guaranteed delivery dates.
Delivery times can vary depending on the product, destination, carrier, supplier, and other circumstances outside our control.
Some products may arrive sooner or take longer than the estimated timeframe.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on selected products or orders.
If a product has a specific shipping fee or shipping requirement, this will be shown at checkout.
Tracking Your Order
Once your order has shipped, we will send tracking information to the email address provided during checkout.
Please allow 2–5 business days for tracking information to become active after the shipping confirmation has been sent.
You can use the tracking information to monitor your package's progress.
Multiple Items & Separate Shipments
If you purchase multiple products, your items may be shipped in separate packages.
This can happen because products may be fulfilled by different suppliers or fulfillment centers.
As a result, you may receive your items at different times and may receive separate tracking numbers for the same order.
This does not necessarily mean that an item is missing.
Shipping Delays
While we work with our fulfillment partners to ship orders as quickly as possible, delivery delays can occasionally occur due to circumstances beyond our control, including:
- Carrier delays
- Severe weather
- Holidays and peak shopping periods
- Customs or import processing
- Incorrect or incomplete shipping information
- Transportation disruptions
- Unexpected fulfillment delays
If your order is delayed, please check your tracking information for the latest update.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your address before completing your purchase.
If you realize that you entered an incorrect address, contact us as soon as possible at:
info@multidealscollection.store
We will try to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered processing or shipment.
If an order is delivered to the address provided at checkout, we may not be responsible for replacing or refunding the order due to an incorrect address supplied by the customer.
Delivered but Not Received
If your tracking information shows that your package has been delivered, but you cannot locate it, please:
- Check around your property and any designated delivery locations.
- Check with household members or neighbors.
- Contact the shipping carrier for additional delivery information.
If the package still cannot be located, contact us at info@multidealscollection.store and we will do our best to assist you.
Lost Packages
If your package appears to be lost while in transit, please contact us so we can investigate the shipment with the carrier or fulfillment partner.
Depending on the circumstances and available carrier information, we may offer a replacement or refund where appropriate.
Customs, Duties & Taxes
For international orders, customers may be responsible for any customs duties, import taxes, or other fees imposed by the destination country.
These charges are outside of our control and are not included in the product price or shipping charge unless specifically stated at checkout.
Order Cancellation
Because our orders may be sent to fulfillment shortly after purchase, cancellation requests must be submitted as soon as possible.
Once an order has been processed or shipped, we may be unable to cancel it.
If you need to request a cancellation, email us at:
info@multidealscollection.store
Please include your order number in the email.
Contact Us
If you have questions about your order or shipping, please contact us:
MultiDeals Collection
Email: info@multidealscollection.store